Digital customs declaration made easy
The most efficient and safest way to get your goods through customs in compliance with customs law.
Office Hours
Monday to Thursday 7 a.m. – 4 p.m. and Friday 7 a.m. – 2 p.m.
Why with us?
You focus on your core business! Even experienced experts need active support from time to time!
Velocity
We offer you the fastest possible service for the following day. For this purpose, we need your complete documents sent by 11:00 a.m. at the latest.
Price
Our customers save money through fixed and calculable costs in advance. In addition, you and your employees now have more time at your disposal.
Safety
We guarantee optimal customs clearance and take complete responsibility for compliance with all current laws and regulations.
Learn more
Nowadays, everyone, whether child or adult, is able to order goods worldwide on the Internet. One click, one confirmation email and the goods are packed and shipped a few minutes later. If you are lucky, the long-saved and desired dream watch will also be in your home within 24 hours.
Unfortunately, it might be delivered 3 streets away at the responsible customs office and you can’t get to it because a value limit has been exceeded. What now?
By using a customs service provider as a representative of your company and you as a private individual, you can save time and money, as there is no need to invest in new hardware and software, as well as time-consuming training.
You do not incur any ongoing costs for recurring updates and data transfers. Your import and export customs clearances are always carried out safely and in accordance with the current foreign trade and customs regulations and implemented regulations.
How does it work?

Export
Order your export documents from us by 11:00 a.m.
To do this, we need:
- EORI No. (only for commercial export)
- Commercial or pro forma invoice
- Number of packages
- Gross weight
- Net weight
- Detailed description of the goods with intended use in German
We submit the corresponding application for the export accompanying document to the responsible customs office in charge as soon as possible. The customs office examines the application and automatically hands over the finished export document after the expiry of the statutory deadline for presentation and any inspection on the following day.
As soon as the responsible customs office handed over the requested document, we will send it to you the following day from 11:00 a.m. as a PDF-Document.
Important note:
We would like to point out that we can only send a final exit note if the export document has been duly terminated by the carrier at the customs office of departure.
Customs then automatically releases it in the digital data-system.
Import
To do this, we need:
- EORI No. (only for commercial exports)
- Commercial or pro forma invoice
- Preliminary paper (T1, ATB no.)
- Frachtbrief (CMR,AWB,SWB)
- If applicable, proof of preference (Form A, A.TR., EUR.1)
- If applicable, freight cost accounting
- Detailed description of the goods with intended use in German
We submit the corresponding import application to the responsible customs office as soon as possible.
The customs office examines the application and assigns a working number.
With this working number, they or their carrier can then report to the responsible customs office for customs clearance.
For commercial customers, we have all the necessary deferral accounts, so that goods can be cleared and released even without their presence.
Learn nore
Download
Download import or export form
Processing
Fill out forms and send them to us with invoices
Delivery
We declare your goods to the customs office, you enclose the customs documents we you receive from us with your goods.
Customs clearance

Constantly changing customs laws, embargoes and sanctions require state-of-the-art knowledge, which we have and.take into account during your customs clearance.
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Massive scope
Incorrect information during customs clearance can have devastating consequences under tax law even years later.
Electronic export procedure
Since 01.07.2008, there has been an EU-wide obligation to participate in the electronic export procedure. There are basically only 2 options for electronic customs declarations:
IAA Plus
At the IAA Plus, the data transfer of the export declaration is encrypted via a customs internet portal, i.e. unlike ATLAS, no software needs to be installed. There is no need for a handwritten signature, as authentication is carried out by means of an ELSTER certificate.
ATLAS
To participate in the ATLAS (= Automated Tariff and Local Customs Clearance System), customs-certified software is required. The costs for this amount to approx. 850-950€ for the initial installation with instruction plus monthly min. 100€ up to 1500€ per month, depending on the number of
What do we offer you?

“Die Zollagentur” offers a personal, competent and fast help on the subject of customs, import customs clearance, export declarations, proof of preference and transit procedures so that you have the time to concentrate on your core business.
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Export
- Export Accompanying Documents
- Preference proofs
- Certificates of origin
Import
- Import customs clearance
- Document verification
- Special customs procedures
Training
In-house training for companies
Exam preparation on the subject of customs for freight forwarders and wholesale and foreign trade clerks
Support
archiving and tracking of outgoing notes when obtaining the correct authorisation. Keywords are
- Export authorisations: Authorised exporter (from 01.05.2016 possibly under a different heading), Authorised exporter, Authorised consignor, ..
- Authorisations for import: Authorised consignee, Deferral accounts, Clearance procedure or Simplified declaration procedure, …
Who uses "Die Zollagentur"?
Enterprise
All those companies that are not part of the day-to-day business of customs clearance, but who recognize the need for professional support for higher cost efficiency.
Private individual
All those persons who purchase products online regularly but do not want to deal with official authorities for import and export.
Customs advice

Improve and train your employees in “customs”. We have put together a half-day program for you that will show you:
– What you need to consider when clearing customs
– How to process your customs clearance as quickly as possible and
– How to have your goods cleared in accordance with the law
Request a course
We provide inhouse-trainings for your employees. Courses range from 2.5 – 3.5 hours and start from €450.
Contact us today for a non-binding enquiry.